Friday, March 27, 2009

Reserving future payments idea for bank accounts

To Whom It May Concern:

I would like to suggest a new option for future payments.

Why can't we hold a reserve of money for scheduled payments when setting up future payments? Surely this would be a sensible option instead of late payment fees and warning users that if there are insufficient funds in the account that you'll be charged etc. I know that leaving it the way it is now would be a cash cow for a bank but I am pretty sure if you asked any user they would love to avoid insufficient funds penalties. This seems like a great way to do it helps everyone involved. The bank still has useable cash in the account until bill payment time. The end user knows a payment will go through and finally the honouring a transaction to the biller would go a long way as well. Everyone wins.

A great way to implement this would be when setting up a future transaction the user could chose option such as “ Would you like to reserve the cash amount for this future payment?” It could be a check box somewhere in the form.

Then on the main page under the account summary you could have a field that show the amount of reserved money for those future payments.

I think this would be a great idea and good way for command to make a few more friends around the place. I certainly would cringe less knowing that I future payment I setup WILL go ahead instead of having to logon again at bill time to make sure a payment went through.

Yours truly
Joe ParsonsLogic department.

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