I had trouble installing Roxio CD creator on a Fujitsu Lifebook (e8420) it kept giving me "000D" error which isn't very helpful. Turns out the windows 'My Documents' folder was re-directed to h:\ and I didn't have a h:\ mapped to anything. This was the MSI throwing back a Pre-requiset failure based on it didn't have access to the 'my documents' folder.
Using the Subst command fixed the issue. "Subst h: d:\".